“We worked with Mike C. on a home inspection in Egremont, and he was incredibly kind and professional. My wife and I were first-time home buyers and he very patiently walked us through the process and explained everything as he went around the property. His inspection was incredibly thorough, and his explanations for maintenance issues very incredibly impressive. His final report was thorough and documented everything we had discussed during the on-site and then some. I would highly recommend Mike and NEHI. Thanks so much!”
TB, New York, NY
“We are a married couple buying a weekend home in the Berkshires. We hired NEHI to inspect. Mike, our inspector, was a breath of professional fresh air in an otherwise often murky process. Mike was easy to communicate with and instantly responsive in the weeks after we booked and leading up to the inspection (including agreeing to a late postponement with a great attitude). He was clear about his services and prices and approach. He arrived right on time and got right to work. What we really, really appreciated was that he took the time to explain every observed defect or issue to us carefully and without a note of condescension toward us, especially notably not toward my spouse. She remarked afterword how refreshing it was not to be patronized as a woman by a male professional. He also took time to explain larger or longer term concerns about systems that were not defective but had age on them. He was friendly in every way, appeared quite thorough and careful in his work, perfectly cordial with the agents present while making it clear he worked for us, not them, and we never felt rushed or talked down to or talked over or overwhelmed with technical details once. Then the report was in our email the next day, a Saturday. Late Saturday night we sent him a request to make a small addition of something we had discussed but that wasn’t mentioned. He returned it, amended, on Sunday morning at 8am, with an apology for the oversight.
Not many professionals in any field would be so efficient, so cordial, or so responsive. We recommend Mike Cooney and NEHI without reservation. We trusted him from the start, and he gave us every reason at every point to keep on trusting him. What a pleasure to work with this company.”
Barry F, Cambridge MA
“Bill was very professional and thorough. He explained each part of the inspection in great detail as we went through the house, and provided a clear report helpful in assessing what needed to be done in the house.”
“We had a great experience working with Mike from NE Home Inspections during our home purchase in Williamstown, MA. Mike’s background in construction provides an added level of knowledge and a keen eye for detail during the inspection process. His knowledge of systems and methods typical to this area help inform us as homeowners as we prepare to make such an important purchase. Mike is also very personable and welcomes any level of involvement with the homeowners, something very important to us during the process. Through his efforts and due diligence, we were able to incorporate several items into the sales transaction, saving us some future work on the house. We highly recommend him!”
“Bill Drosehn has done two home inspections for us. He did a wonderful job both times. He is very thorough, trustworthy, personable, and conscientious. He’s just a good guy.”
Paul & Kim
“Thank you Bill! We appreciate all the information and helpful tips (especially about the polish deli!)”
Jess & Craig
“Bill – Thank you for your honesty and candor. I look forward to receiving your report to plan my improvement projects. Most of all, I am thankful that you validated my impression of value in the house. I truly appreciate it.”
“Thank you for the efficient, friendly home inspection. Thanks as well for all the great tips. They are very much appreciated!”
“I want to thank you very much for explaining things to me about the inspection.
Laurie didn’t want me to pursue the electric cable but I have complete confidence in your expertise as an inspector.
She finally gave in and asked her husband about an electrician and they agreed to come look at the cable. He agreed with you in one quick look.
Everyone then backed down and I really appreciate your help. It will be done before closing. I truly sometimes don’t know who’s side Laurie is on but at least I knew I could count on you. I will give your name to people I know buying houses. Thank you again.”
“Thank you very much for the inspection report on __ Tyringham.
We have made an offer on this house, and it has been accepted. Your inspection gave us crucial information enabling us to decide to make the offer…”